With the ever changing business and technological landscape, it can be a challenge to develop and maintain an effective IT Organisation.

Everae can identify key areas of improvement and assist you with transforming your organisation to meet the demands of the modern business environment.

We can help you:

Here at Everae we understand the unique challenges facing you and your staff.

From one to one coaching or mentoring sessions, to departmental or team focus groups, we can assist you to become the very best that you can be.

Everae can develop a robust Transition Framework in conjunction with your existing operational practices, to enable the introduction of efficient and organised change into your business environment.

Our service design capabilities ensure that all aspects of a service are considered during the design stage.  We look at all service solutions holistically and make sure that customer experience  is at the heart of the design.

Everae can develop documentation frameworks with policies, processes and procedures that support the operational aims of the organisation, supports your ambitions for audit compliance or accreditation.

We will work closely with you to develop pragmatic documentation which is easy to follow, that accurately reflects your working practices and underpins your IT and Business objectives. 

We can develop and implement standardised work instructions, induction packs and technical manuals to ensure that your staff has the required reference materials at their fingertips.

With the variety and scope of IT Service Management Tools available on the market, Everae can work with you to understand your requirements and develop an all encompassing scope of work to ensure that you get the right one for your organisation.

We can work with you from inception, through contract negotiations through to final implementation.

We will work with your staff to ensure that the transition to the new or updated tool is undertaken with the minimum amount of disruption. 

If you need assistance with delivering your projects, whether it is to undertake project recovery or to deliver a time critical project, Everae can help you with the planning, reporting and delivery.

If your project team requires some working structure, we can create a structured governance model, with reporting and tracking to help you deliver quality products, on time and within budget.